Bali Aero Travel urge and appreciate each of our customers to read and understand our Terms and Condition. The following Terms and Conditions apply generally to all the products and services published in online website or quoted separately by email communications which sold by Bali Aero Travel. The purchase of any travel services offered by Bali Aero Travel constitutes a contractual arrangement between you and Bali Aero Travel, and represents your acceptance of the Bali Aero Travel set out herein.

1. Deposit and Final Payment

This applicable to group and tailor made packages requirement out of online website booking. A 50% deposit applied upon booking confirmation. Final payment has to be completed 14 days prior to commencement of services. If final payment is not received by the due date, your reservation will be cancelled and our cancellation fee policy will apply.

2. Booking & Cancellation

Last booking accepted minimum 7 days prior to arrival
Booking confirmation will be emailed after payment received (please make sure to insert your valid email address during booking process).

Cancellation Policy

Above 45 – 60 days upon booking confirmation : 35% of the total cost
Above 30– 44 days upon booking confirmation : 50% of the total cost
Within 30 days upon booking confirmation : 100% of the total cost

3. Traveler’s Documents

For Non-Indonesian citizens, you must consult with the Indonesian consulates to determine if any visas are needed as you are responsible for obtaining and paying for all visas and entry documents required. It is generally required that your passport is valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum one blank pages in your passport when travelling.

4. Disclaimer, Liability and Indemnification

4.1. It is a condition of the booking that the client accepts the possible risk inherent in a tour. The client hereby indemnifies Bali Aero Travel with its directors, shareholders and employees against any loss, injury, sickness, death or damages to self, property or vehicles suffered in connection with the participation in a tour or adventure activity. The client also waves any rights which he/she may have entitling them to claim for damages for any loss or injury suffered in connection with the participation in a Tour or any adventure activities.

4.2. If clients suffer from pre-existing medical condition, the clients should consult to their physician before embarking on a Tour or Adventure activities. Such clients must inform Bali Aero Travel of such pre-existing medical condition when booking a tour. Should these clients still participate in the tour and/or adventure activities, they indemnify Bali Aero Travel against any harm or adverse reactions suffered. Such clients must also ensure that they take along the necessary medication to treat such pre-existing medical conditions.

4.3 The client warrants that he/she and the minor children under his/her care, are in medically fit to participate in the tour.

4.4. Bali Aero Travel does not accept direct or indirect liability for damage that might arise out of the use of our website, the content in websites to which our website links, or any submissions made by our employees through email communications or data transmission that caused damage to the client or Third Parties. Our devices are equipped with anti-virus software.

Bali Aero Travel reserves the right to cancel or modify itineraries or bookings where emergency circumstances require.

5. Force Majeure

Clause 5 shall be applicable in the case of war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond Bali Aero Travel’s control.

6. Law of Agreement

If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.

7. Currency Regulation

In accordance with Government of Indonesia regulation, all transaction must be in Indonesian Rupiah. The currency switcher and daily exchange rate featured on our online website is only to guide you to understand the price in your respective local currency but cannot be referred as official exchange rate. The actual rate will be subject to daily rate determined by The Bank of Indonesia at the time of transaction.

8. Additional Terms and Conditions

Bali Aero Travel act as an agent of service providers has its own terms and conditions other than aforementioned here. Therefore, additional terms and conditions will be applied whenever necessary and you are agreeing to bear such terms and conditions. For more details and assistance, please contact